The Business Health Check: Forensic Operational Auditing
A detailed audit for hospitality operators who refuse to settle for 'good enough'. We conduct a rigorous review across the four core pillars of operational excellence to identify exactly where your standards are slipping and where your profit is being lost.
01. People & Accountability
We review management structures, recruitment pipelines, and performance accountability frameworks. We examine how team standards are set, measured, and maintained to ensure every member of staff is focused on high-standard delivery.
03. Practices & Systems
A review of daily service cycles, kitchen operations, and operational SOPs. We identify where inconsistent systems and loose practices are damaging guest satisfaction or preventing peak performance efficiency.
02. Profit & Commerciality
A forensic analysis of gross margins, waste control, and labour efficiency. We deep-dive into the commercial mechanics of your business to highlight exit points where profit is escaping your operation and how to recapture it through structure.
04. Protection & Risk
Financial site controls, health & safety auditing, and operational compliance. We ensure your business is robust, protected against loss, and meeting its legal obligations to teams, guests, and owners.
The Outcome
You receive a full diagnostic report followed by an actionable operational roadmap. We categorise issues by risk and commercial impact, giving you a sharp, prioritised path to raising your standards—led by the practical experience of Jay Howes | RTS Ops.
Tangible outcomes. Actionable insights.
The Business Health Check is more than an audit; it's a commercial diagnostic tool. Following our review, you receive a full suite of professional reports designed to provide clarity, drive standards, and unlock profitability across every area of your hospitality operation.
The Executive Scorecard
A high-level diagnostic of operational health, scoring your business against our four pillars: People, Profit, Practices, and Protection.
Strategic Roadmap
A prioritised, time-bound action plan detailing exactly what needs to change, who is responsible, and the projected commercial impact.
Profit Recovery Plan
Data-driven insights identifying margin erosion in labour and COGS, with a clear strategy to recover profit and shore up the bottom line.
Protection Matrix
A full digital register of compliance risks across safety and HR, providing you with a complete list of rectification steps to protect your brand.
Ready for a full business recovery?
Assess Your Standards with a Professional Business Health Check
Our comprehensive audit reviews your people, processes, and profitability. Identify operational risks and uncover specific opportunities for improvement with a commercially sharp review of your hospitality business.